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What are Org Units?

Org Units are the membership layer between your organisation and its rooms. A user must belong to an Org Unit to be added to any room that Org Unit owns. They mirror your real-world structure: departments, teams, subsidiaries, project groups.

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Creating an Org Unit

  1. Navigate to Organisation → Org Units
  2. Click New Org Unit
  3. Set a name, type (Department, Team, Division, Project), and description
  4. Click Create

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Org Unit types

TypeIntended use
DepartmentPermanent function (Legal, Finance, Engineering)
DivisionBusiness unit or subsidiary
TeamSub-group within a department
ProjectTemporary group for a specific engagement
Types are informational — they do not affect permissions.

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Adding members

  1. Open the Org Unit
  2. Click Add member
  3. Search for a user
  4. Select their role within the Org Unit
Adding a user to an Org Unit gives them eligibility to be added to rooms. It does not automatically add them to any room.

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Nested Org Units

Org Units can be nested. A user who is a member of a parent Org Unit inherits membership eligibility for rooms owned by that unit, but not for rooms owned by child units unless explicitly added.

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Removing members

Removing a user from an Org Unit removes their access to all rooms owned by that Org Unit. This is immediate — active sessions are terminated. Use the Clearance Matrix view (Organisation → Clearance Matrix) to audit all user-room relationships before making changes.

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Access reviews

Access reviews validate Org Unit memberships. See Access Control → Access Reviews.